Success stories


South African Airways 'best in Africa'

15 January 2013

South African Airways (SAA) has been chosen as "Best Business Class to Africa" and "Best Airline in Africa" in an annual survey done by readers of American travel magazine Business Traveler.

The airline was presented with an award at a ceremony hosted by the magazine in New York City in the United States last week.

"We acknowledge that Business Traveler's readers are global travelers who expect the best on the airlines they fly," said SAA's executive vice president of North America, Todd Neuman.

"These travelers have recognised the level of detail that SAA goes to in order to ensure their comfort, including the continual enhancements we make to our product both on the ground and in the air, which complement our convenient flight schedules and multitude of destinations served."

Changes have been made to the airline's Premium Business Class service, including additional bedding for its 180 degree flatbed seats, as well as extra programming for its audiovisual entertainment systems and meals from South African Masterchef judge Benny Masekwameng.

SAA also expanded its flight schedule by signing a bilateral code share agreement with US Airways on 19 December 2012.

It offers greater access to destinations in both countries, including hubs in Philadelphia, Charlotte and Phoenix, as well as the opportunity for customers to earn and redeem Voyager miles.

"South African Airways' daily non-stop flight from New York to Johannesburg and its direct services from Washington (with a short stop in Dakar, Senegal) provide excellent connection opportunities to destinations throughout the airline's extensive route network on the African continent," the airline said in a statement.

SAinfo reporter

South African Airways Global aviation research organisation Skytrax has named SAA the best airline in Africa for 10 years running (Photo: Airbus)
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