Offended by an advert or newspaper article? Want to complain about a radio or television programme, film, video, book, magazine or other publication? Here's where you can go.

Advertising Standards Authority
An independent body set up by the advertising industry to handle complaints about advertising that you consider to be unethical, untrue or misleading - including display material, menus, labels, pamphlets and packaging:

• Tel: (011) 781 2006
• Fax: (011) 781 1616
• E-mail: inquiries
• E-mail: complaints
• Web site
• How to complain
• File your complaint online

Broadcasting Complaints Commission
For complaints about radio or TV programmes.

• Tel: (011) 781 2955
• Fax: (011) 787 0280
• E-mail
• Web site
• Complaints (click on "BCCSA procedure")

Film and Publication Board
Complain about a movie, video, DVD, computer game, book or magazine. The Board's web site carries complaint forms downloadable in Adobe PDF format, with an explanation of how to complain.

• Tel: (021) 465 6518
• Fax: (021) 465 6511 or 461 9623
• E-mail
• Web site
• Complaints

Press Ombudsman of South Africa Complain about an article in the press:

• Press Ombudsman of South Africa, PO Box 47221, Parklands 2121
• Tel: (011) 788 4837/29
• Fax: (011) 788 4990
• E-mail

Want to use this article in your publication or on your website? See: Using SAinfo material

Consumer help A-Z Are you getting shoddy service? Is the product you bought faulty? Do you have a complaint against a company, government department, television programme, dentist, bank, estate agent? Are you unsure of your rights as a consumer? Here's a quick guide to organisations that offer you advice, assistance and protection: Advertising & the media Banking, loans, credit, debt Building, housing, contractors Competition Consumer offices & organisations Electricity Estate agents & property transactions Insurance & pensions Lawyers Mail order, direct marketing & selling Medical aid & health Motor vehicles Post Tax Telephones, cellphones Travel & tourism Other products & services Got a problem with a product or service not listed in the A-Z above? Auctions, electrical appliances, franchises, furniture, kitchens, cupboards, timeshare, weights and measures? And more.