Mail order, direct marketing & selling
Consumer advice about, and protection from, direct marketers and sellers. You can also complain about junk mail!
Direct Marketing Association
Self-regulatory body empowered by law to ensure that direct marketers adhere to a strict code of practice, and to protect the rights of consumers when buying from direct marketing organisations. Action can be taken against companies that contravene the code, even if they are not members of the Association. You can also complain to them about junk mail.
- Tel: (011) 482 6440
- Fax: (011) 482 1200
- Web site
- Frequently asked questions about buying from direct marketers
- Consumer Action Line
Direct Selling Association
Deals
with direct contact selling through parties or demonstrations ("shopping at home"). The Association offers consumer protection to people who buy from its members - you can check its directory of members on its web site.
- Tel: (011) 726 5300
- Fax: (011) 482 2000.
- Web site
