CONSUMER HELP
Motor vehicles

Here's where to go for advice and complaints about motor vehicle dealers, garages and manufacturers.

Retail Motor Industry Organisation
The organisation's consumer affairs division will take up your complaints over dodgy dealers and slapshod service provided the dealer/garage is a member of the Organisation.

Check their membership directory online - preferably before you buy your car or take it in for a service!

  • Tel: (011) 789 2542
  • Fax: (011) 789 4525
  • Bloemfontein: Tel (051) 430 3294/5, Fax (051) 430 4363
  • Cape Town: Tel (021) 939 9440, Fax (021) 939 9336
  • Durban: Tel (031) 266 7031, Fax (031) 266 7308
  • Johannesburg: Tel (011) 886 6300, Fax (011) 886 6719
  • Port Elizabeth: Tel (041) 364 0070, Fax (041) 364 0333
  • Pretoria: Tel (012) 348 9311, Fax (012) 348 9265
  • E-mail

National Association of Automobile Manufacturers of SA
Will mediate in disputes over new vehicles with member manufacturers.

Automobile Association
A range of technical, legal and other services and advice for paying members. South African Bureau of Standards
You can complain to the Bureau about the safety aspects of vehicle components such as safety belts and brakes.

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