Tax
Help with tax-related problems or complaints, as well as a range of online resources to help you submit your returns and make payments to the Receiver.
Tax problems & complaints
If you have a tax problem or complaint, first contact your local Receiver of Revenue's office. If you have no success, contact the regional manager at the regional office. If you still have a problem, phone the national client service number. If you are still experiencing difficulties, phone the complaint office to lodge a complaint - or ask client service to put you through to the complaint office.
- Local and regional offices of the SA Revenue Service: searchable map (or check your local telephone directory)
- Client service: Tel (012) 317 2000
- Complaints: Tel (012) 422 4990
Tax help online
Income tax
On the SA Revenue Service web
site you'll find tax forms, tables and guidelines downloadable in Adobe PDF format, as well as a number of useful tax guides.
- SA Revenue Service web site (click on "income tax" in left-hand menu bar)
E-Filing
The SA Revenue Service's e-Filing initiative allows for the electronic submission of returns, and electronic payments, for the following mainly corporate taxes: VAT, PAYE, Skills Development Levies, Provisional Income Tax, UIF, and Diesel Refunds. E-Filing of personal income tax is not yet on offer.
E-Filing is facilitated through selected private third-party service providers. These outside companies charge a fee, determined by the industry and not by Sars, for their services.
