Consumer services

Consumer help: advertising and the media

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Offended by an advert or newspaper article? Want to complain about a radio or television programme, film, video, book, magazine or other publication? Here's where you can go.

Advertising Standards Authority

An independent body set up by the advertising industry to handle complaints about advertising that you consider to be unethical, untrue or misleading - including display material, menus, labels, pamphlets and packaging:

Broadcasting Complaints Commission

For complaints about radio or TV programmes.

Film and Publication Board

Complain about a movie, video, DVD, computer game, book or magazine. The Board's web site carries complaint forms downloadable in Adobe PDF format, with an explanation of how to complain.

Press Ombudsman of South Africa

Complain about an article in the press:

SAinfo reporter

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Consumer help A – Z

South African consumer help A – Z South Africans – getting shoddy service? Bought a faulty product? Want to complain about a company, government department, dentist, bank, estate agent? Unsure of your rights as a consumer? Help is at hand:

Other products and services

Got a problem with a product or service not listed above? Auctions, electrical appliances, franchises, furniture, timeshare? And more – see: Other products and services

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