Government services


Home Affairs clears permits backlog

31 March 2011

The Department of Home Affairs says it has cleared the backlog in applications by foreign nationals for permanent and temporary residence in South Africa.

Home Affairs Director-General Mkuseli Apleni said measures taken to eliminate the backlog that had developed over the past couple of years had been successful, and the time-frame by which the department had committed itself to clear the backlog the end of the current financial year, 31 March had been met.

"Applications received up until the end of January 2011 have therefore been adjudicated and permits have been dispatched to the various regional offices," he said. "Applications made in February and March this year are currently being processed, the outcomes of which will be communicated to applicants in due course."

Central hub, additional capacity

In its efforts to address the backlog, the department centralised the process of adjudicating permits. The adjudication is now done at a central hub in Pretoria instead of regional offices.

Additional human resources and IT capacity, as well as the use of effective and efficient project and operations management methods also contributed to resolving the backlog, Apleni said.

"It was necessary to centralise the adjudication of permits so that the department could assume full control of the process while increasing its efficiency, effectiveness and accountability," he explained. "The possibility for bribery and corruption in the process has therefore been significantly reduced."

Grace period for enquiries

Apleni said the department adjudicated 6535 permanent residence permits from foreign nationals, of which 4601 were approved and 1934 rejected.

With regards to temporary residence permits, 70216 permits were adjudicated with 64589 approved and 5627 rejected. There were 3302 special cases for both types of permits, where the application will have to be reviewed - a process that includes further consultations with the client.

"Although all permits for applications up to the end of January 2011 have been dispatched to the respective offices, applicants must allow a grace period of 14 working days (20 April 2011) from the end of March before they lodge enquiries with the contact centre," he added.

Permits for Zimbabwean nationals

With regards to the processing of applications from Zimbabwean nationals wanting to regularise their stay in South Africa, Apleni said this was process was still being finalised.

After consultations with the Zimbabwean government, the department had agreed to finalise the process by 31 July 2011.

Apleni said the department had adjudicated 119009 of the more than 275000 applications from Zimbabwean nationals. A further 156753 applications still had to be adjudicated.

The department estimates that it would take 53 working days to complete the adjudication, at the rate of 3000 adjudications per day. Of the applications that are still to be adjudicated, 116960 of them had outstanding information which included passports, fingerprints and other supporting documents.

The department would contact these applicants requesting them to furnish their outstanding documents or information.

Source: BuaNews

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