Advice for travellers
Luggage restrictions for 2010 flights
Increase in hand luggageWith passingers now being able to check-in at home or though the self-service kiosks, there has been a huge increase in hand luggage. In many instances the hand luggage cannot fit into the cabin, meaning it has to be manually loaded into the hold of the aircraft, resulting in flight delays. "During the World Cup especially, we cannot afford to have flights departing late. Acsa and the airlines are of the view that introducing the hand luggage restrictions will significantly improve flight operations. Acsa will make additional resources available to assist the airlines," said Acsa communications manager Solomon Makgale in a statement this week. "We fully understand that this will require an adjustment in passenger behaviour, however, we are confident that passengers will cooperate and give us the necessary support."
Improved travelling experienceAccording to the statement, recent surveys done locally and abroad showed passengers as indicating that on-time performance by airlines was one of the most important considerations when travelling – and that compliance with the new restrictions would enable more efficient processing of passengers to that flights can depart on time. "In this way, the airports and airlines will operate more effectively for the benefit of passengers, with improved adherence to schedules," said Makgale. "The ultimate goal is to provide an improved and predictable experience for passengers using our airports." SAinfo reporter
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