22 January 2008
South African Airways (SAA) is set to improve baggage handling services to its customers through a new partnership with cargo and airport ground handling company Swissport International
From 1 February, Swissport will handle SAA's airport ramp handling requirements in South Africa, the national carrier announced this week.
"We are delighted that Swissport has agreed to handle SA Airways," SAA general operations manager Chris Smyth said in statement. "Between Airports Company South Africa, Swissport and SAA, we will work hard to remedy some of the baggage-related difficulties which have affected our customers.
"Ultimately, we are confident that Swissport will succeed in providing a reliable and efficient service to our passengers."
Swissport will focus on services for SAA at South Africa's OR Tambo, Cape Town, Durban, Port Elizabeth and East London international airports.
Airports Company South Africa is investing over R1.3-billion in infrastructure for the country's major and smaller airports in preparation for the influx of visitors expected for the 2010 Fifa World Cup.
The projects, which include upgrades to terminals, access and parking, are on schedule for completion by the end of 2009.
Source: BuaNews
