Consumer help: estate agents
Guidelines for buying and selling property through an estate agent, how to protect your interests when doing so, and what you can do if things go wrong.
Estate Agency Affairs Board
A body established by government to protect your interests when you buy and sell property through an estate agent. You can complain against an estate agent whom you suspect has violated either the law or the code of conduct governing the industry.
You can also claim repayment from the Board's Fidelity Fund if an estate agent has stolen or mismanaged your money. Their web site includes a wealth of related information and resources, such as guides for property buyers and guidelines for estate agents.
- Tel: (011) 880 9994
- Fax: (011) 880 9954
- Web site
- How to lodge a claim against the Fidelity Fund
- How to lodge a complaint against an estate agent
- Frequently asked questions about dealing with an estate agent
- Guideline for buying and selling property through an estate agent (Adobe PDF format)
- Quick guide (Southern Sotho, Zulu, Afrikaans, English)
