Consumer services

Post

SA Post Office
  • Inquiries: 0800 11 44 88
  • Track, trace and general complaints: 0800 111 502
  • Postal crime: 0800 033 554
  • Speed services/couriers: 0860 023 133
  • E-mail
  • Web site
  • Track & trace - online facility for tracing missing parcels and letters (click "track & trace")
  • Postal code finder (click "postal codes")

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Consumer help A - Z

Are you getting shoddy service? Is the product you bought faulty? Do you have a complaint against a company, government department, television programme, dentist, bank, estate agent? Are you unsure of your rights as a consumer? Here's a quick guide to organisations that offer you advice, assistance and protection:

Other products and services

Got a problem with a product or service not listed in the A-Z above? Auctions, electrical appliances, franchises, furniture, kitchens, cupboards, timeshare, weights and measures? And more.