South Africans buying more online

19 May 2011

Online retail in South Africa has entered a phase of sustained acceleration, according to a new research report released this week by World Wide Worx.

The Online Retail in SA 2011 study shows that the total spent on online retail goods in South Africa passed the R2-billion mark in 2010 for the first time. It reached R2.028-billion, growing at 30% over the previous year.

Even more bullish

Online retailers are even more bullish about 2011, with the industry consensus pointing to 40% growth this year. This will represent the highest rate of growth for online retail in South Africa in almost a decade.

"This dramatic rise in online retail comes in the wake of an ongoing increase in the number of experienced internet users in South Africa," World Wide Worx MD and principal analyst for the survey, Arthur Goldstuck, said in a statement last week.

"Last year there were 3.6-mlilion people who had been online for five years or more. By 2015, that figure will be 6.8-million � almost double the potential e-commerce market of today."

In 2010, Traditional, physical retail in South Africa reached R561-billion, according to Stats SA. This means that online retail still makes up less than half a per cent of total retail in SA: a mere 0.36%. At the same time, however, the growth rate of online retail in South Africa in 2010 was four times that of physical retail: 30% against 7%.

Shift in shopping activity

Internationally, according to global online retail data analysed in the report, growth slowed in most regions during the global financial crisis, but did not turn negative: total sales never fell anywhere in the world.

Industry estimates for the total value of global online retail in 2010 come to an average of about US$545-billion, up from $469-billion in 2009.

This indicates that, globally as in South Africa, online retail is recession-proof for now, while it still makes up a small proportion of total retail worldwide.

"This shows us that online retail growth represents not a rise in shopping activity, but rather a shift in shopping activity, from the physical space to the online space," said Goldstuck.

SAinfo reporter