Consumer services
Consumer help: competition
Competition Commission
An independent, statutory body created by the Competition Act in 1998. The commission is empowered to investigate, evaluate and control restrictive business practices, abuse of dominant positions by companies, and company mergers in the interests of fairness and efficiency in the South African economy.- Website: www.compcom.co.za
- Lodge a complaint against anticompetitive conduct.
- Advisory opinions and clarifications, which are non-binding opinions on the Commission's likely position on a state-of-affairs
The Competition Tribunal
The Competition Tribunal was established in 1998 by the Competition Act and is the adjudicative body. The Competition Commission refers large mergers and prohibited practices to the tribunal for prosecution.- Website: www.comptrib.co.za
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Consumer help A – Z
South Africans – getting shoddy service? Bought a faulty product? Want to complain about a company, government department, dentist, bank, estate agent? Unsure of your rights as a consumer? Help is at hand:
- Consumer organisations
- Advertising and the media
- Banking, loans, credit, debt
- Building, housing, contractors
- Competition
- Direct marketing, junk mail
- Electricity
- Estate agents, property transactions
- Insurance and pensions
- Lawyers, legal aid
- Medical aid and health
- Motor vehicles
- Other – see below
- Post, parcels, mail
- Tax
- Telephones and mobile
- Travel and tourism
Other products and services
Got a problem with a product or service not listed above? Auctions, electrical appliances, franchises, furniture, timeshare? And more – see: Other products and services 