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Hotels in South Africa

A number of South Africa's top-end hotels feature regularly in some of the best known "world's best" lists, such as the World Travel Awards, Condé Nast Traveller Readers' Choice survey, and Travel & Leisure magazine's World's Best Awards.

These include the Cape Grace, ArabellaSheraton Grand, Table Bay and Mount Nelson hotels in Cape Town; the Grande Roche in Paarl outside Cape Town; The Plettenberg on the Western Cape Garden Route; and the Grace in Rosebank, Michelangelo, Saxon and Westcliff hotels in Johannesburg.

'Rainbow' accommodation
While such establishments cater for business people and the high-end luxury market, there is a diversity of hotels available across "the rainbow nation", ranging from family-centred establishments to international chains, and a growing selection of conference hotels, casino resorts and "golf hotels".

There are also spa resorts, numerous options for the budget traveller, and a charming array of bed-and-breakfast accommodation and guesthouses. Facilities range from the ultra-luxury to the rustic, but most are noted for their high-quality, personalised service and warm hospitality. Many have restaurants on site.

  • For help on finding hotels and accommodation in SA, see "Related Links" box down right.
  • For bed-and-breakfast and self-catering accommodation, see "Small accommodation" box down right.
Star graded establishments
The Tourism Grading Council of South Africa is responsible for the quality control of hotels in the country. It employs a five star grading system and, to ensure credibility and independence, a feedback mechanism to monitor customer expectations.

Star gradings are displayed on most advertising material and at hotel entrances. Participation by hotels is voluntary and indicates a commitment to providing good service and regularly upgrading facilities. Star-graded establishment undergo annual quality checks to ensure that standards are maintained.

The grading categories are as follows:

  • 1 star – Fair to good; modest, clean, comfortable and functional.
  • 2 star – Good; quality furnishings, service and guest care.
  • 3 star - Very good; better furnishings, service and guest care.
  • 4 star – Superior; excellent comfort and very high standard furnishings, service and guest care.
  • 5 star – Exceptional; top of the line quality and luxurious accommodation in line with the best international standards and stringent attention to service.
AA quality-assured establishments
AA Travel Guides offers another quality check for visitors to South Africa. The AA stamp of approval badge on promotional material indicates that a venue is highly recommended. Since 1994, the organisation has also run an annual awards programme based on consumer feedback on some 1 200 AA quality-assured establishments. High-scoring establishments are visited by qualified assessors to verify their scores. 20 OF SOUTH AFRICA'S TOP HOTELS

Please note: this is not an official or definitive list.
EASTERN CAPE PROVINCE

The Paxton Hotel
Port Elizabeth
The 4-star Paxton provides superb accommodation and service for the more discerning tourist. It overlooks the stunning Algoa Bay, with vistas of the Indian Ocean beyond, and is five minutes' drive from some of Port Elizabeth's finest beaches, the city centre and popular shopping amenities. There is accommodation for quadriplegic and paraplegic guests.
Website

GAUTENG PROVINCE

The Grace
Johannesburg
The 5-star Grace in Rosebank is a fine, independent city hotel which combines luxury with that personal charm found only in smaller establishments. A child-friendly establishment, it prides itself on being a "gracious home". Set in the heart of stylish Rosebank - a secure, leafy suburb that is both cosmopolitan and tranquil – the hotel is within easy walking distance of shopping malls, cinemas, restaurants, an African craft market and other cultural amenities.
Website

The Michelangelo
Johannesburg
The 135-metre Michelangelo Towers offers panoramic views of the city and the Gauteng skyline, stretching all the way to the Magaliesberg Mountains. Located in the heart of Africa's corporate capital, the hotel adjoins the Sandton Convention Centre, has its own shopping mall, and boasts A-grade finishes and a range of decor choices. For dining, 8 offers a contemporary take on classical dishes in a convivial atmosphere; Pigalles - the epitome of baroque sophistication - specialises in traditional Portuguese cuisine and seafood; and The Raj focuses on Indian flavours and aromas.
Website

Palazzo Inter-Continental
Johannesburg
The 5-star Palazzo Inter-Continental is a replica of a 300-year-old Tuscan village, complete with terracotta yellow-and-red hues. It is one of Johannesburg's most luxurious hotels, situated in the Montecasino shopping, entertainment and casino complex. It boasts an extravagant ambience, typified by the grand reception area and landscaped gardens. The restaurant offers an à la carte menu with choices of international and South African cuisine, as well as an extensive wine list. A cocktail bar serves pastries and coffee. The hotel is 20 minutes' drive from the glitzy shopping and business area of Sandton, and 42 minutes from both the city centre and OR Tambo International Airport.
Website

The Saxon
Johanesburg
The 5-star Saxon is so exclusive that it does not advertise. It is a multiple award winner in the boutique hotel category of the World Travel Awards, and in 2002 won the Harpers and Queen "Best Boutique Hotel on Earth" award. A boutique hotel has a smaller number of rooms, but all with full-suite facilities such as a lounge and kitchen. The Saxon is famed for the peaceful ambience created by its rambling lawns, patios, water features and 920 square metre swimming pool, cushioning its guests from Johannesburg's frenetic pace. All rooms have a balcony and French doors opening onto the six-acre garden. The interior was designed by Stephen Falcke, who opted for an African theme masterfully blended with Eastern decor.
Websites

The Westcliff
Johannesburg
Situated in an exclusive residential suburb, the Westcliff's hillside setting, with cascading gardens and opulent accommodation, evoke a bygone era of leisure and refinement. All the packages offer luxurious indulgence, from fine champagne to handmade Belgian chocolates to sumptuous marble bathrooms. Gourmet meals are available in the La Belle Terrasse restaurant, the celebrated Polo Lounge offers drinks, and breakfasts are served on the terrace overlooking the sparkling "infinity pool". Barrel-vaulted ceilings, columned spaces, a large fireplace and dramatic double-height windows entrench the splendour of the Ballroom, which leads out onto a wide alfresco balcony terrace. Business travellers can make use of the Jacaranda Hill conference centre next to the Business Wing, a self-contained, multi-tiered building with its own kitchen.
Website

KWAZULU-NATAL PROVINCE

Lynton Hall
South Coast
The 5-star Lynton Hall was named one of the world's top 80 hotels by Conde Nast Traveller in 2003. An exquisite Victorian building complete with turrets and wide verandas - and an interior decorated in Indian Colonial style - the hotel stands at the head of a picturesque golf course, with grounds that meander through pristine coastal forest down to the Indian Ocean.
Website

Cathedral Peak Hotel
Drakensberg Mountains
Set in the uKhahlamba Drakensberg Park, a World Heritage Site, this famous hotel is surrounded by majestic mountains with velvety green slopes. Voted "most requested destination" by South Africa's Getaway Magazine, it is luxurious while retaining a warm hospitality and excellent cuisine. On site is a quaint stone and thatch chapel that seats 80 and is often reserved for weddings.
Website

Beverly Hills Hotel
Durban
The reception area of the 5-star Beverly Hills Hotel has an ocean backdrop that sets the tone for a grand old establishment exuding grace and elegance. Situated in the upmarket suburb of Umhlanga Rocks, the hotel is within easy walking distance of numerous galleries, coffee shops and shopping malls. The Sugar Club restaurant opens onto the terrace above the beach, and its breakfasts are highly recommended.
Website

The Royal Hotel
Durban
5 stars. Centrally situated across the road from Durban's city hall, the 5-star Royal Hotel is a long-standing, sumptuous establishment adorned with spectacular African tapestries. The refurbished Royal Grill restaurant offers silver service, the Coffeeshop serves superb cakes and pastries, and the Sunday lunch buffet at the Top o' the Royal is a feast with 360-degree views of the city.
Website

Albany Hotel
Durban
The elegant art deco-styled hotel Albany Hotel is situated within three blocks of Durban's International Convention Centre. It is also close to the yacht marina, the many restaurants and shops of Wilson’s Wharf, the Bat Centre – and arts and culture community centre in the small craft harbour off Durban's Victoria Embankment – and the spectacular Ushaka Marine World.
Website

WESTERN CAPE PROVINCE

ArabellaSheraton Grand Hotel
Cape Town
The 5-star ArabellaSheraton was rated one of the top five hotels in Africa in the 2006 Condé Nast Traveller Readers' Choice Awards. Situated alongside the Cape Town International Convention Centre, all rooms overlook either the harbour or Table Mountain, both of which can also be viewed from the AltiraSPA on the 19th floor, making for a spectacular accompaniment to the holistic rejuvenation services on offer. The AltiraSPA was voted eighth best overseas hotel spa in the 2006 Condé Nast Traveller Magazine (UK) Readers' Travel Awards. The hotel is within easy walking distance of several restaurants, bars, nightclubs, monuments, museums, shopping centres and the central business district.
Website

Cape Grace
Cape Town
This sumptuous 5-star hotel in Cape Town's Victoria and Alfred Waterfront is located on a private quay overlooking the yacht marina on one side and Table Mountain on the other. It exudes elegance throughout, with plush reception rooms, handpicked artefacts and a sophisticated atmosphere that retains an intimate ambience. Its restaurant - one.waterfront - offers classical-inspired cuisine with uniquely South African touches. The Bascule whisky bar and wine cellar is famed for its selection of over 420 whiskies of the world and the finest of Cape wines, and regularly features some of the city's top music acts.
Website

The Cellars Hohenort
Constantia, Western Cape
Against a backdrop of mountains and surrounded by wine farms, the 5-star Cellars Hohenort hotel is situated in the heart of the Constantia Valley. It has an understated elegance and charm, and the luxurious rooms and suites offer expansive views across gardens and vineyards, making it a haven of peace and quiet. The hotel is famed for its magnificent restoration of the 18th Century Klaasenbosch wine cellars and the splendid manor house of the Hohenort. On-site amenities include two outdoor swimming pools, one of which is heated, the Carchele Beauty Spa, two restaurants, a bar, a wine cellar, and two conference rooms. It is now "proudly non-smoking".
Website

Grande Roche Hotel
Paarl
Africa's only Relais Gourmand hotel is situated in the Drakenstein valley of Paarl. It is a manor house dating back to the 1770s, in the Cape Dutch tradition. Renovations have transformed the national monument into a luxury hotel. Today Grande Roche is a celebrated international hotel, famous for its plush, cosmopolitan accommodation and award-winning cuisine. It has a sumptuous health centre offering gym and massage facilities as well as an outdoor heated swimming pool, sauna and steam room. There is an in-house masseur, and body treatments can be arranged. The Bosman's Restaurant features a fusion of cuisines and, as Africa's first Relais Gourmand restaurant, it will appeal to discerning palates. There are regular culinary events featuring food and wine connoisseurs, and five-course dinners and wines selected by both the hosts and the hotel cellar master.
Website

Mount Nelson Hotel
Cape Town
The "Nellie" occupies a breathtaking site on the lower slopes of Table Mountain. It is a member of Orient-Express Hotels, Trains and Cruises. Its nine acres of landscaped gardens offer a tranquil setting in the heart of Cape Town, and it is renowned for its afternoon teas with towers of cakes and pastries, as well as its sundowners on the veranda. Its signature Cape Colony Restaurant is sought after for its Cape Malay-influenced dishes, augmented by a classical menu as well as a contemporary menu of Asian fusion. Development of a new spa is due to be completed by December 2007.
Website

Table Bay Hotel
Cape Town
Located on Cape Town's working harbour, the 5-star Table Bay Hotel straddles the antique breakwater in the vibrant Victoria & Alfred Waterfront. The gracious building blends Victorian elegance with contemporary flair. The international business centre is fully equipped. The ballroom, with its crystal chandeliers and beautiful décor, is appropriate for formal occasions or conferences. It can convert to cinema-style (with two screens) to accommodate 300 people. A range of dining options are available: the Atlantic Restaurant, the Conservatory with a la carte meals, the Lounge offering teas, light snacks & drinks, the Conservatory Bar, and a Pool Bar for drinks, snacks and health food.
Website

Townhouse
Cape Town
Located in the heart of Cape Town, this 4-star hotel is in a historical 12-storey building. This charm is further enhanced with its 1970s-styled décor, and the ground floor affords a view of the city centre. It's a comfortable stay with good facilities, including a small gym and indoor pool.
Website

WESTERN CAPE GARDEN ROUTE

The Plettenberg
Plettenberg Bay
A five-star Relais & Chateaux Hotel built on a rocky headland, The Plettenberg offers breathtaking views of the sea, mountains and beaches. A mix of ocean colours and textures throughout create a relaxing atmosphere, with dark stained floors and sisal carpeting completing the cosy ambience. There is a range of premier suites and rooms, individually decorated, all with sea views and most with balconies. The Carchele Beauty Spa stocks top-of-the-range beauty products. Dining options include The Sand, which blends a relaxed mood with modern South African food. Keep an eye open for the chef's special "cooked breakfast" selection. The Sandbar offers a more glamorous experience, and is notable for its range of cocktails. The more intimate Wine Cellar boast an award-winning wine list and a resident sommelier to help you with your selection.
Website

Plettenberg Park Hotel
Plettenberg Bay
This is a hotel for the nature lover who appreciates sophistication. Perched on the magnificent cliffs of a private nature reserve, the 5-star Plettenberg Park overlooks an exquisite coastline. Every room has a striking views, and the Lake House with its wall-to-wall windows and wide terraces overlooks the serene lake shore of an inland wild duck sanctuary. The decor understated, using natural materials in neutral earthy tones and crisp whites in an Afro-colonial style. Cuisine is first-class and service is personalised. The hotel has a private beach where you can swim and snorkel in a rock pools and advantage of other marine sports, with walks and trails on offer in the adjoining nature reserve.
Website

Article last updated: August 2007

SouthAfrica.info reporter

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The 135-metre Michelangelo Towers in the heart of Sandton offers panoramic views of Johannesburg and the Gauteng skyline, stretching all the way to the Magaliesberg Mountains (Photo: Legacy Hotels)


Situated in an exclusive Johannesburg suburb, the Westcliff's hillside setting, with cascading gardens and opulent accommodation, evoke a bygone era of leisure and refinement (Photo: Orient-Express Image Library)


The ArabellaSheraton Grand Hotel in Cape Town is to be upgraded to the 'super-luxury' Westin brand as part of Arabella-Starwood's expansion in South Africa (Photo: Starwood Hotels & Resorts)

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